The system can be set up to send automated event reminders to attendees. This is controlled by the settings on the Event Types (in the Scheduling menu). Each event type has its own reminder criteria, so you can tailor reminders more effectively.
There are a couple parts to the reminder settings. Let's say we have an event on 8/23.
- The first setting is when the first reminder gets set. For example, if it was 7 days before, the reminder would be sent out on 8/16.
- The second setting is how often we should send follow-up reminders after the first one. If the interval was set to 3 days, we'd send a 2nd reminder on 8/19 and another on 8/12.
While it's nice to remind people of events, keep in mind many people will have these events in their personal calendars as well. As well, if they receive too many reminders, they will start to tune them out. Especially if they are getting lots of additional emails.
We recommend the automated reminders be used sparingly, and not at all for recurring events like weekly practices. If you save your reminders for the most important events, they will be more effective.